Fairy Route · Legal
Website Services Agreement
Effective September 25, 2026
The plain-language terms for a website built by Fairy Route, by Fairy Clean Associates LLC. They apply when you check out on the Websites page. The Website Terms of Use and Privacy Policy also apply.
Who can buy it.
Any business. You don’t need to advertise on the Fairy Route card or be listed on The Fairy List.
What you get.
A website designed around your brand, on your own domain, built from the answers and photos you give us in the questionnaire, in the tier you choose: Essentials (up to 5 pages), Growth (up to 10 pages), Store (up to 10 pages and an online store). What each tier includes is listed on the websites page when you buy it. Anything beyond your tier (more products or pages, special features) is quoted separately and only done if you agree. We host it for you while your care plan is active.
Price and payment.
The build is your tier’s price (Essentials $2,000, Growth $3,500, Store $5,000), paid in full at checkout. We save your card so the care plan and any extra hours can be charged later. We never charge more than what’s described here without asking you first.
Changes during the build.
You get 2 rounds of changes before launch. More rounds are billed at $75 an hour, and we tell you the estimate before starting.
After launch.
For 30 days after your site goes live, we fix anything that isn’t working as agreed, at no charge.
The care plan.
30 days after launch, your tier’s care plan starts, charged monthly to your saved card: Essentials $65 a month with up to 1 hour of changes; Growth $95 a month with up to 2 hours of changes; Store $150 a month with up to 3 hours of changes. It covers hosting, security updates and backups. Unused time doesn’t roll over. Changes beyond that are $75 an hour, and we tell you before doing extra work.
Cancelling the care plan.
You can turn the care plan off before it starts, or cancel it any time from your website’s status page. It stops at the end of the month you’ve paid for. There are no cancellation fees. When hosting stops, we send you a copy of your site’s files and help you move your domain if you ask.
Your domain.
If we register a domain for you, it’s registered in your business’s name and you pay only what it costs us. If you already have one, you give us access or add the records we send. The domain is always yours.
Your content.
You own your words, photos and logo, and you confirm you have the right to use everything you send us. You let us use them to build and run your site. We may show your finished site as an example of our work unless you ask us not to.
Refunds.
If you cancel before we start building, we refund the build fee in full. Once work has started, the build fee isn’t refundable, except that if we don’t deliver a working site, we refund it in full. Care plan months already paid aren’t refunded.
What we can't guarantee.
Search rankings, calls, leads or sales. For online stores, payments go to your own payment account (for example Stripe), under its terms and fees; you are the seller and handle your products, shipping, returns and sales tax. We build a fast, clear site; results depend on your business and your market. We also can’t control outages at the hosting company, though we work to get your site back quickly.
Questions
chris@fairyroute.com · (267) 772-8832